Shipping:

All product descriptions on our web page include standard shipping times. If an item is out of stock or delayed, you may cancel the order or you may speed up the shipping service to receive the product sooner. Shipping times for all printed products start once the artwork has been approved for printing. Missing artwork, file problems or delays in proof approval will delay the point at which the shipping time starts.

We will always do our best to meet your delivery needs but rush charges may apply for items that must ship in less than the specified shipping times. We will never charge an additional rush fee beyond those which are levied by the manufacturer.

In some cases, you may be able to ship an item on your Fed-Ex or UPS account number. Some of our vendors allow this and some do not. Please contact us if you would prefer to ship on your account number.

Returns:

You may return your purchase within five days of receipt for a full refund minus any damage and freight charges. This excludes built-to-order and printed items that cannot be returned to general inventory. Printed items and built-to-order displays are not returnable.

Returned items must arrive at our facility in their original packaging. All returns must be accompanied by a written Return Authorization Form, which you will obtain from us. The R. A. number must be clearly visible on the "Ship To" label of the packaging. Packages arriving without a return authorization will be refused.

Your satisfaction is extremely important to us. If something is not up to your expectations, please contact us and we will do everything in our power to meet your needs.